Effective Date: November 2025

1. What are cookies?

A cookie is a small text file placed on your device when you visit a website. There are cookies set by the website itself and cookies from external services, such as social networks or analytics tools (third-party cookies). Cookies are widely used to improve the user experience, save your preferences, and help us understand how our website is used.

​Cookies are never used to collect personal data.

If you want to know more about cookies, visit the website allaboutcookies.org (English version only).

By using our website you agree to the use of cookies in accordance with the rules contained in this Policy.

 

2. Why we use cookies

We use cookies to ensure the website functions correctly, to save your preferences (e.g., language or session memory), to improve security, and to collect anonymous statistics that help us understand how pages are used. We may also use marketing cookies to personalize communications, but only with your consent.

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3. Types of cookies we use

3.1. Strictly necessary cookies

These are essential for the website to function. They ensure that you can browse, log in, or use forms. Under the law, we can store these cookies on your device without requesting your consent. Blocking these cookies through your browser may prevent parts of the website from working.

 

3.2. Functional or preference cookies

These cookies store choices you make – for example, language, region or other preferences – and allow us to personalize your experience. These cookies are only set if you give your consent.

 

 

3.3. Analytical (statistical) cookies

These cookies help us understand how visitors use the site, anonymously, to improve content and performance. We use tools such as Google Analytics. These cookies are only loaded after your explicit consent and are not pre-selected.

 

3.4. Marketing and profiling cookies

These cookies record your browsing activity to create profiles and show relevant ads. They include pixels from social networks (Facebook/Instagram, Google Ads) or email platforms. These cookies are optional and require your specific consent. Without your authorization, we block these scripts.

 

3.5. Social Media Cookies

When you share content or interact with "like"/"share" buttons, social media platforms may place cookies on your device. We have no control over these cookies; we recommend that you review the privacy policies of these platforms to know them better.

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4. Consent and Cookie Management

• Prior consent: In accordance with the GDPR and the ePrivacy Directive, we block all non-essential cookies until we receive your consent. Simply displaying a banner while cookies are loading is not sufficient.

• Opt-in and granularity: The consent banner allows you to choose between accepting all, rejecting all, or customizing categories. By default, only necessary cookies are active. We do not use pre-selected boxes; you must actively click to consent.

• Change preferences: You can change or withdraw your consent at any time through the preference center or the “Cookie Management” button available in the footer. Withdrawing consent does not affect the legality of previous processing and immediately blocks non-essential cookies.

• No cookie walls: We never prevent you from using basic functionalities if you reject cookies. Cookie walls, which require the user to accept cookies to access the site, are prohibited.

• Free and unambiguous consent: consent must be freely given, specific,  informed, and unambiguous. Continuing to browse or ignoring the banner does not constitute consent.

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5. How to manage cookies in your browser

In addition to our preference center, you can configure your browser to block, delete or alert you about cookies. Instructions vary depending on the browser (Chrome, Firefox, Safari, Edge, Opera, etc.). If you disable all cookies, some features may not work, and you will have to manually adjust preferences each time you visit the site.

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6. Cookie Duration and Retention

Each cookie has a different lifespan. Session cookies are deleted when you close your browser, while persistent cookies remain until their defined expiration date or until they are manually deleted. There are no specific legal rules regarding retention according to the Portuguese law; we use reasonable timeframes (usually up to 13 months) and regularly review the cookie list.

We keep a record of your consent choices for at least five years, as recommended by best audit practices.

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7. Third-party cookies

The website may integrate third-party services (Google Analytics, Meta Pixel, Google Maps, reCAPTCHA, etc.). These services set their own cookies and collect information according to their respective policies. We strive to ensure that these providers only place cookies when you give your consent. Please consult the privacy policies of these platforms for more details.

​8. Changes to the cookie policy

We may update this policy to reflect legal or operational changes from time to time. Any significant changes will be communicated on the website. The date of the last update can be found at the top of this page.

​9. Contact

For questions about this cookie policy, please contact:

• Ana Mafalda Ferreira | Attunea - Psychology and Couple Therapy

• Email: supporte@attunea.pt