Last Updated: June 19, 2025

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Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data, in compliance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

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1. Data Controller

Attunea – Ana Mafalda Ferreira, Clinical Psychologist and Couples Therapist
Operated by: Ferreira & Guerreiro, Lda
Based: Online services provided from Portugal
Company Tax ID (NIPC): 517165520

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2. What Data We Collect

We only collect data that is strictly necessary, including:

• Contact Information: name, email address, phone number

• Billing Information: full name, tax identification number (NIF), address (if required for receipts/invoices)

• Browsing Data: IP address, approximate location, cookies, device type

• Service-Related Data: appointment dates, type of service, purchased digital products

3. Purposes of Data Processing

Your data is processed for the following purposes:

• Responding to contact or appointment requests

• Managing session bookings and sending information

• Issuing invoices and receipts

• Processing digital product purchases (ebooks, audio guides, courses)

• Sending newsletters and resources (only with your explicit consent)

• Analyzing website performance for continuous improvement (analytical cookies)

4. Legal Basis for Processing

We process your data on the following legal grounds:

• Consent (e.g., newsletter subscription when available)

• Performance of a contract or pre-contractual measures (e.g., scheduling sessions, purchasing products)

• Legal obligations (e.g., tax-compliant invoicing)

• Legitimate interests (e.g., improving services, protecting the website from abuse)

5. Data Retention

• Billing data: retained for 10 years (as legally required)

• Contact and interaction history: retained for up to 2 years after last interaction

• Consent-based data: deleted upon withdrawal of consent

6. Data Sharing with Third Parties

Data is only shared with essential service providers, such as:

• Email marketing platforms (e.g., MailerLite)

• Billing and payment services (e.g., IfThenPay, Stripe)

• Digital product hosting platforms (e.g., Hotmart)

• Website hosting and technical maintenance providers

• Accounting services (for tax purposes)

All providers act as data processors and are contractually obligated to comply with the GDPR.

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7. Your Rights

Under the GDPR, you have the right to:

• Access your personal data

• Correct or update your data

• Withdraw consent at any time

• Request data deletion ("right to be forgotten")

• Restrict or object to processing

• Receive your data in a portable digital format

• File a complaint with the Portuguese Data Protection Authority (www.cnpd.pt)

You may exercise your rights by contacting:
📧 suporte@attunea.pt

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8. Data Security

We implement appropriate technical and organizational measures to protect your data, including encrypted communications, secure authentication, and controlled access management.

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9. Cookies

This website uses cookies to:

• Ensure basic functionality

• Analyze site traffic (e.g., via Google Analytics, if used)

• Personalize content

You may accept or reject non-essential cookies via the consent banner.

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10. Changes to This Policy

Attunea reserves the right to update this policy at any time. The latest version will always be available on this page. We recommend reviewing it periodically.

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For questions about this policy or to exercise your rights, please contact:
📧 suporte@attunea.pt
📍 Online from Portugal